Tommy Utama has worked since 2008 for a Jakarta-based company, Retota Sakti. The company is an interior goods manufacturer focusing on products made from handwoven natural fibres and is one which carries the values of seeking to empower local artisans, farmers and their families without sacrificing the environment. His role in logistics and later in business development enabled him to travel to many areas in Indonesia. He has worked with natural fibre farmers, in places such as Talaud in North Sulawesi, Malingping in Banten and Pematang Siantar in North Sumatra, optimizing their production while synchronizing the quality of the natural fibres with the weaving department. His responsibilities also included creating new suppliers in marginalized areas such as Talaud and the area in Magelang affected by the eruption of Mount Merapi.
Between 2013 to 2016, he collaborated with Cita Tenun Indonesia (CTI), a Jakarta based organization focused on developing the traditional handwoven textile industry. He was the Assistant Program Coordinator for a European Union and HIVOS funded project, in which CTI was one of the implementing partners. As a result of this collaboration, he became acquainted with Troso and continued to keep up-to-date with developments in this ikat weaving centre. In 2016, he was also involved in a focus group discussion with the Office of the President of Indonesia on nation branding.